Product Support
Warranty Claim
If your Solanzo product has a fault covered under warranty, email our team to open a case. We will acknowledge your claim and guide you through the next steps.
Warranty Support Email
Contact Our Warranty Team
warranty@solanzo.euUse this address for all warranty claims and case updates.
What to Include in Your Email
- Product model and serial number
- Purchase date and place of purchase
- Clear description of the fault or performance issue
- Photos of the product label and any visible fault
We aim to acknowledge claims within 2 business days.